Privacy Policy

Last updated: 07/27/2023

This Privacy Policy outlines how Treasured Memories Sympathy Store (“we,” “us,” or “our”) collects, uses, shares, and protects the personal information of users (“you” or “your”) on our website, https://tmsympathystore.com (the “Site”). By accessing or using the Site, you agree to the terms of this Privacy Policy.

Information We Collect:
We collect the following personal information from you when you place an order on our website: name, address, email address, and payment information.

How We Use Your Information:
The information collected is used solely for billing purposes, issuing receipts, and providing certificates for the trees planted in memory of the deceased. We may also use your email address to send you important updates or promotional offers related to our services. You can opt-out of receiving marketing communications at any time.

Information Sharing:
We share your name and email address with the third-party tree planting service that handles the planting and care of the memorial trees. Additionally, we share your billing information with our credit card processor, Authorize.net, to process payments securely. Other than these necessary disclosures, we do not sell, trade, or share your personal information with any other third parties.

Data Security:
We take data security seriously. Our website is SSL certified, ensuring that all data transmitted between your browser and our server remains encrypted and confidential. We are also PCI compliant, meaning that we do not store credit card information on our servers.

Cookies:
We use only essential site performance cookies to improve your browsing experience on our website. These cookies do not collect any personal information and are used solely for analytical purposes.